Privacy Policy

1.1 Information You Provide

When you create an account or use our Services, we may collect information including:

• Full name
• Email address
• Profile photo
• Password (if applicable)
• Organization or company name
• Job title
• Workspace information
• Organization branding (logos, colors, themes)
• Uploaded documents
• Knowledge base content
• Simulation scenarios
• AI prompts and instructions
• Feedback and support requests

1.2 Google Account Information

If you choose to sign in using Google, we may receive:

• Name
• Email address
• Profile picture
• Google Account ID

We only request the permissions necessary to provide requested functionality.

If additional Google services are connected, such as Google Drive, Gmail, or Google Calendar, we will access only the data explicitly authorized by you.

1.3 Workspace Data

Organizations using Day1 may upload:

• Documents
• PDFs
• Presentations
• Knowledge bases
• Policies
• Sales playbooks
• Training materials
• Internal documentation
• Organization settings
• Brand assets
• Team information

This content remains owned by the organization.

1.4 AI Interaction Data

When using AI-powered features, we may process:

• Prompts
• AI conversations
• Chat history
• Generated outputs
• Simulation responses
• Coaching feedback
• Knowledge retrieval requests

This processing is necessary to provide AI functionality.

1.5 Usage Information

We automatically collect technical information including:

• Browser type
• Device information
• IP address
• Operating system
• Time zone
• Session duration
• Pages visited
• Error logs
• Performance metrics

We use your information to:

• Create and manage your account
• Authenticate users
• Provide AI-powered features
• Generate simulations
• Deliver knowledge retrieval
• Personalize your workspace
• Manage organization branding
• Improve platform performance
• Detect fraud or abuse
• Provide customer support
• Communicate product updates
• Maintain platform security
• Comply with legal obligations

Day1 uses artificial intelligence to deliver various platform features.

These may include:

• Knowledge retrieval
• AI-generated responses
• Sales simulations
• Conversation analysis
• Coaching recommendations
• Summaries
• Search
• Document understanding

Uploaded information may be processed by AI models solely for providing the requested functionality.

We do not sell your prompts, documents, or AI conversations.

Organizations retain ownership of their uploaded content.

If you connect Google services to Day1, we access only the information necessary to provide the requested feature.

Depending on the permissions granted, this may include:

• Google profile information
• Google Drive files selected by you
• Gmail data explicitly authorized
• Google Calendar events explicitly authorized

Google user data is never sold or shared for advertising purposes.

We use Google data solely to provide functionality requested by you.

We do not sell your personal information.

We may share information only with:

• Cloud hosting providers
• Authentication providers
• AI service providers
• Payment providers
• Analytics providers
• Professional advisers
• Government authorities where required by law

Each provider is required to protect your information appropriately.

For organization workspaces:

• Organizations own the documents they upload.
• Organizations own their knowledge bases.
• Organizations own generated workspace content.
• Organization administrators manage member access.
• Members may lose access when removed from an organization.

Day1 does not claim ownership over customer content.

We take reasonable administrative, technical, and organizational measures to protect customer information.

These measures may include:

• HTTPS/TLS encryption
• Secure authentication
• Access controls
• Cloud infrastructure security
• Monitoring and logging
• Backup procedures

No system is completely secure, and we cannot guarantee absolute security.

We retain information only as long as necessary to:

• Provide our Services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their accounts, subject to applicable legal requirements.

Depending on your jurisdiction, you may have the right to:

• Access your information
• Correct inaccurate information
• Delete your information
• Export your data
• Object to certain processing
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

Day1 uses cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Improve performance
• Analyze usage
• Maintain security

You may manage cookies through your browser settings.

Day1 is not intended for children under the age required by applicable law.

We do not knowingly collect information from children.

Your information may be processed and stored in countries outside your jurisdiction.

Where applicable, we implement appropriate safeguards for international transfers.

We may update this Privacy Policy from time to time.

Material changes will be communicated through the platform or by other appropriate means.

Your continued use of Day1 after changes become effective constitutes acceptance of the revised Privacy Policy.